- UPS provided logistics solutions to improve reliability and build customer trust
- Automatic shipment updates keep customers informed
Logistics Helps a Small China Company Become a Successful Global ExporterEstablished in 2004, Milky Way Jewelry Co., Ltd in Beijing ( GETS.CN ) is a fast-growing import/exporter of beads and accessories. Over 90 percent of the company's products are sold to wholesale jewellers in Europe and the United States. As its sales volume has increased, inefficiency and an error-prone logistics system have impeded the company’s growth efforts abroad.
“Milky Way’s business depends on building customer trust,” explains Michael Wang, UPS Sales Supervisor. “As sales increase to hundreds per day, Milky Way needs more than just reliable shipping, but also ways to improve efficiency and synchronise resources.”
“UPS has enabled Milky Way Jewelry to expand our business all over the world” says Chen Zhenquan, Milky Way’s General Manager. “Soon, our jewelry will win the hearts of more customers all over the world.”